At Stratosfyre, your privacy matters. Here’s the short version of how we handle your information.  The long version is below.

• Who we are: Stratosfyre Pty Ltd  ABN 18 690 165 676
• What we collect: Your name, email, contact details, and how you use our website.
• Why we collect it: To provide services, improve our website, and communicate with you.
• Sharing: We don’t sell your data. We only share it with trusted service providers or if the law requires it.
• Cookies: We use cookies and analytics to understand traffic and improve site performance. You can turn cookies off in your browser.
• Your rights:
  • In Australia: You can ask us to access or correct your information.
  • In the EU/UK: You have GDPR rights (access, correction, deletion, restriction, portability, complaint).
  • In California: You have CCPA/CPRA rights (know, delete, opt-out of sale/sharing).
• Security: We take reasonable steps to protect your data but no system is 100% secure.
• Contact us: Email info@stratosfyre.com if you have questions or complaints.

Effective Date: 15 September 2025

Last Updated: 21 September 2025

Stratosfyre Pty Ltd (“Stratosfyre”, “we”, “our”, “us”) respects your privacy. We are based in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also recognise that some of our clients and users are located outside Australia, and we take steps to ensure compliance with other major privacy laws, including the General Data Protection Regulation (EU and UK GDPR) and the California Consumer Privacy Act (CCPA/CPRA) where applicable.

We may collect and hold the following types of information:

• Personal information: name, email address, phone number, company details, billing information, and communication records.
• Usage information: IP address, browser type, device data, website activity, and analytics data.
• Sensitive information: generally not collected, unless you consent or it is legally required.

• Directly from you (forms, registrations, enquiries).
• Automatically through cookies and analytics tools.
• From third parties where you have given consent or where information is publicly available.

We collect, hold, and use information to:

• Deliver our services and operate the Stratosfyre website.
• Respond to enquiries and manage client relationships.
• Provide updates, marketing, and newsletters (with an opt-out option).
• Improve and personalise services.
• Meet our legal and regulatory obligations.

We may disclose information to:

• Service providers (hosting, IT, analytics, marketing, payments).
• Legal and regulatory authorities when required by law.
• Business partners or acquirers if Stratosfyre undergoes a merger, sale, or restructure.

Where disclosure is made to service providers outside Australia, we take reasonable steps to ensure compliance with the APPs, and that adequate protections are in place (e.g., through contractual safeguards, GDPR Standard Contractual Clauses).

We use cookies and third-party analytics to understand traffic and improve functionality. You can disable cookies in your browser, but some website features may not work properly.

We take reasonable steps to safeguard personal information against misuse, loss, and unauthorised access. However, no method of transmission over the internet is entirely secure.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you are in the EU or UK, we process personal data in accordance with the General Data Protection Regulation (GDPR / UK GDPR). Depending on the circumstances, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Lodge a complaint with a supervisory authority.

If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know, delete, and opt-out of the “sale” or “sharing” of personal information. Stratosfyre does not sell personal information.

We keep personal information only for as long as necessary to provide services, meet legal obligations, and resolve disputes.

You may request access to, or correction of, the personal information we hold about you.

• Australia: Contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.
• EU/UK: Contact us to exercise GDPR rights, or lodge a complaint with your local supervisory authority.
• California: Contact us to exercise your CCPA rights.

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last Updated” date.

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Stratosfyre Pty Ltd

Email: info@stratosfyre.com

Address: Level 14, 5 Martin Place, Sydney, NSW 2000, Australia